Monitor invoice payment statuses and track overdue payments

Modified on Mon, 23 Feb at 4:00 AM

Monitor invoice payment statuses and track overdue payments

To monitor existing invoice statuses and track overdue payments, go to your Finance entity > Invoices.

1. You’ll see a list of existing invoices created for different accounts. You can monitor their payment status by checking the Status column .

2. There are 4 types of payment statuses:

    a. Unpaid:No payment received.

    b. Paid: Payment received in full.

    c. Partially paid: Part paid, but remaining balance is still due.

    d. Overdue: Invoice is unpaid after due date.

If you want to follow-up an overdue invoice, you can send a PDF version to a parent or payee to remind them to make a payment.

Note: Changes cannot be made to invoices once they’re fully paid.

If an invoice is partially paid, the invoice total cannot be changed to an amount less than the amount received.

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