Monitor invoice payment statuses and track overdue payments
To monitor existing invoice statuses and track overdue payments, go to your Finance entity > Invoices.
1. You’ll see a list of existing invoices created for different accounts. You can monitor their payment status by checking the Status column .
2. There are 4 types of payment statuses:
a. Unpaid:No payment received.
b. Paid: Payment received in full.
c. Partially paid: Part paid, but remaining balance is still due.
d. Overdue: Invoice is unpaid after due date.
If you want to follow-up an overdue invoice, you can send a PDF version to a parent or payee to remind them to make a payment.
Note: Changes cannot be made to invoices once they’re fully paid.
If an invoice is partially paid, the invoice total cannot be changed to an amount less than the amount received.
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