Overview of creating and applying credit to invoices

Parents or payees can accumulate credit on their billing account in Zunia if an invoice is overpaid, a prepayment is received, or they need to be credited for something.

Credit is added to an account in the form of a credit note, which can be created if you need to:

1. Reduce the amount on an invoice.

Example: Your school agrees to discount an invoice raised, so a credit note is raised for 10% of the amount due.

2. Cancel a sale due to damaged goods. 

Example: A parent buys a new school uniform, but it’s damaged and returned to the school store.

3. Pay a cash refund due to an invoice error. 

Example: An invoice was paid via electronic funds transfer, but a mistake was made, so a customer receives a refund in the form of credit.

Access requirements: To create and apply credits to your billing accounts you need to:

• be assigned the Invoice permissions by your System Administrator, and
• connect your finance entity with your Xero accounting application using the accruals accounting method.

How credit works

• Credit can only be applied to an invoice after it’s created and the debtor account and fee settings are saved.
• Credit notes have two statuses:
  • Open = The credit note hasn’t been applied to an invoice and the credit amount is available in the account.
  • Applied = The credit note is applied to an invoice and the credit amount has been deducted from the invoice balance due.
• You can apply more than one credit transaction to an invoice. However, you can only credit the remaining outstanding amount due in part of full.
• Once a credit note is created, all credit transactions are recorded in Zunia and sent to your third-party accounting application, like Xero.

Create and apply credit to invoices

• View or add credit to a billing account
• Apply or remove account credit from an invoice

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